Shipping and returns

Shipping information

 

Free shipping

We offer complimentary shipping on all orders over 120€. Free shipping will be applied to your order at checkout.  

 

Services

We only ship within the European Union. Orders are shipped with one of the following services:

In the EU: DHL Parcel Connect: Estimated delivery from order is 4-8 business days.• UPS access point: Estimated delivery from order is 4-8 business days.

In Sweden:DHL Service point: Estimated delivery from order is 3-7 business days.

 

Taxes and duties

All taxes and import duties are included in the final price at checkout. Your order will not be subject to any additional charges.

 

Insurance

Oscar Magnuson Spectacles insures each purchase for its time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you accept that signature by the third party is sufficient proof of delivery and fulfillment by Oscar Magnuson Spectacles.

 

Returns

Items purchased on oscarmagnuson.com are eligible for return within 14 days of delivery.

 

Return online

All items must be unworn in their original condition, with all original tags and packaging intact to be eligible for return.

Please note that return shipping costs are the responsibility of the customer.

Enter the order number and your email address below, select reason for return, click submit, then follow the steps on the following page.

 

 

Please return with the delivery note, for us to identify your order.

 

Important information on returns

  • Items must be returned to us in perfect condition.

  • Make sure all products are exactly as you received them, with tag(s) attached and seal(s) unbroken.

  • We prefer that items are returned through UPS to ensure they are protected and insured during transit. However, you may return the goods by any secure transport to the following address:

  • Oscar Magnuson

  • c/o Lagerservice AB

  • Vallgatan 8 Port3-4

  • 57141 Nässjö

  • Sweden

  • Returns cannot not be processed if eyewear is not received to our address. It is the sole responsibility of the customer to ensure they arrive, and arrive in the condition they were received.

  • Please do not choose return service ‘Letter’ to avoid delays in the returns process.

  • Please add your order number on the commercial invoice.

  • For your security, obtain a tracking number so that the carrier will refund you in the event of theft or loss during delivery to our warehouse.

  • Please note that any returns received which do not meet our return policy requirements may be refused.