Shipping information

 

Free shipping

We offer complimentary shipping on all orders over 120€. Free shipping will be applied to your order at checkout.  

 

Services

We only ship within the European Union. Orders are shipped with one of the following services:

In the EU: DHL Parcel Connect: Estimated delivery from order is 4-8 business days.• UPS access point: Estimated delivery from order is 4-8 business days.

In Sweden:DHL Service point: Estimated delivery from order is 3-7 business days.

 

Taxes and duties

All taxes and import duties are included in the final price at checkout. Your order will not be subject to any additional charges.

 

Insurance

Oscar Magnuson Spectacles insures each purchase for its time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you accept that signature by the third party is sufficient proof of delivery and fulfillment by Oscar Magnuson Spectacles.

 

Returns

Items purchased on oscarmagnuson.com are eligible for return within 14 days of delivery.

 

Return online

All items must be unworn in their original condition, with all original tags and packaging intact to be eligible for return.

Please note that return shipping costs are the responsibility of the customer.

Enter the order number and your email address below, select reason for return, click submit, then follow the steps on the following page.

 

 

Please return with the delivery note, for us to identify your order.

 

Important information on returns

  • Items must be returned to us in perfect condition.

  • Make sure all products are exactly as you received them, with tag(s) attached and seal(s) unbroken.

  • We prefer that items are returned through UPS to ensure they are protected and insured during transit. However, you may return the goods by any secure transport to the following address:

  • Oscar Magnuson

  • c/o Lagerservice AB

  • Vallgatan 8 Port3-4

  • 57141 Nässjö

  • Sweden

  • Returns cannot not be processed if eyewear is not received to our address. It is the sole responsibility of the customer to ensure they arrive, and arrive in the condition they were received.

  • Please do not choose return service ‘Letter’ to avoid delays in the returns process.

  • Please add your order number on the commercial invoice.

  • For your security, obtain a tracking number so that the carrier will refund you in the event of theft or loss during delivery to our warehouse.

  • Please note that any returns received which do not meet our return policy requirements may be refused.

size guide

Every frame description includes nose fit and frame width.

Frame width

Frame width

Oscar Magnuson eyewear comes in four frame widths: narrow, medium, wide and oversize. It’s down to personal choice, but generally a narrower fit will suit a narrower face and the same applies for wide. Oversize frames are designed to suit all face sizes.It can be useful to use an old frame for reference. Frame width is measured in mm and is taken from the two outer points of the frame.

 
Narrow nose fit Medium nose fit Wide nose fit
Narrow nose fit Medium nose fit Wide nose fit

 

Nose fit

It’s generally thought that size of eyewear corresponds to size of face, but this excludes the appeal of oversize styles and individual taste. In fact, it’s more important to choose your eyewear based on nose fit. This prevents slippage and ensures the eyes are perfectly centered in the frames. Oscar Magnuson eyewear features three nose fit sizes. Check the product page description of your preferred frame. Please let our customer support team know if you have any questions regarding sizing.

FAQ

 

Product information

 

What is bio-acetate?

Our bio-acetate, deriving from wood and cotton fibres, gives it an exclusive touch and sense of warmth and silkiness, which can only come from natural substances. Our bio-acetate is 100% eco-friendly, 100% biodegradable and 100% recyclable.

 

What is precision optical glass?

All Oscar Magnuson sunglasses are fitted with premium high precision optical glass. Optical glass, thanks to its crystalline purify, provides the best long-lasting vision possible, high scratch resistance and maximum UV-protection. The lenses have a multilayered, anti-reflective coating with an oleophobic and hydrophobic treatment. Optical glass is 100% recyclable.

 

What does oleophobic and hydrophobic coating mean?

An oleophobic coating prevents dust, fingerprints and impurities from adhering to the lenses. A hydrophobic coating repels water for clearer vision.

 

What does anti reflective coating mean?

An anti reflective coating significantly reduces glare thereby improving vision.

 

What is vegetable tanned leather?

The tannin used to produce the leather is plant-based instead of chemical. Oscar Magnuson eyewear cases are made from Swedish-sourced, 100% organic leather tanned using oak bark extracts. This traditional and ecological method is an ancient practice yielding beautiful results.

 

 

Product care

 

How to take care of your Oscar Magnuson frame.

To maintain the condition of your eyewear, we recommend giving them a gentle rub with this micro-fibre cloth every day of use. This cloth doubles up as a pouch to keep your eco-leather eyewear case from wear and tear. Avoid using soap and water or any strong chemical cleaner. Instead, when the build up of deposits becomes noticeable, visit an optician for a qualified and complementary lens-out cleaning service. Keep eyewear out of extreme sunlight and heat to avoid risk of distortion. To extend your frames´ lifespan, always place them in their Oscar Magnuson case when not in use.

 

How to adjust your frame for better fit.

The temples and front can with professional care be adjusted to better fit. If your frames need adjusting, please see a professional optician, we do not recommend that you try to adjust the frames yourself.

 

I have a Warranty claim, what do I do?

If your glasses were purchased at www.oscarmagnuson.com and are within the two year warranty we should be able to replace your glasses right away. Are your glasses eligable for warranty? See our terms and conditions. If the purchase was made with one of our authorised retailers, please enquire with them directly about their specific policy. Glasses that are outside the warranty or have damage connected to wear and tear, will be assessed by the relevant team. To enquire about the damage, please email us at support@oscarmagnuson.com.

 

 

Online store

 

How do I know the frame will fit me?

Every frame description includes nose fit and frame width. There are three nose fit sizes: narrow, medium and wide; and four frame widths: narrow, medium, wide and oversize. Please refer to our size guide for more details. 

 

The product I’m looking for is out of stock. What do I do? 

If you would like to be notified when a product is back in stock online, please visit our contact page and let us know the frame you are interested in. When your preferred model is back in stock we will let you know via email.

 

How do I change the address in the checkout?

Your shipping address can be edited in the checkout phase prior to placing your order. 

 

Can I change or cancel the order after I have placed it?

We are not able to change or cancel orders once the order has been confirmed. Once received, the item can be returned. Please refer to our shipping and returns policy for details.

 

Where can I find my order details once it has been placed? 

Once you have placed your order, we will send you a confirmation email with your purchase details.

 

Which payment methods can I use? 

You can pay by credit card (Visa, Mastercard, American Express and Discover) and Apply Pay where it is supported.

 

Where do I enter a promotional code? 

A promotional code can be entered in the promotion code field under order summary at checkout. Please ensure you enter your code prior to selecting place order.   

 

 

Shipping

 

What do I do if I am unable to personally receive or collect my order? 

If you would like someone else to collect your order, they will need to have the ID of the original recipient along with their own ID. 

 

Can I ship an order to a different country?

If you would like to pay via credit card, your billing and shipping addresses must have the same country location. In order to ship to a country that is different from your residence, you can pay via PayPal. Oscar Magnuson only ships within the European Union.

 

Can I change my delivery location once the order has been placed?  

Once the order has been placed, it is not possible to change the delivery location. If you are unable to collect the parcel at the original location, please contact our customer support team and we will assist you with a solution.

 

Where do I find the tracking number for my order? 

Once your order has been shipped, you will receive an email and SMS with your tracking number. You can then use this number to follow the progress of your shipment. 

 

How much does shipping cost? 

We offer free standard delivery to all shipping locations.

 

How long will it take for my order to arrive? 

In Sweden: Estimated delivery from order is 3-7 business days. In the EU: Estimated delivery from order is 4-8 business days. Additional business days may be required for delivery during sale.  

 

 

Returns & Exchanges

 

How do I return an item that I have purchased?

If you are not satisfied with an item that you have purchased from our online shop, we are more than happy to help you with a return. The item can be returned within 14 days of delivery if it is in its original condition. Return instructions can be found on the returns form that you received in your parcel. Unlike initial shipping, this is not a complimentary service. 

 

How long does it take to receive a refund for a return? 

We aim to provide refunds as soon as our team has received the returned parcel. However, during busy sale periods it can take up to three weeks to process a refund. Our team will send you an email as soon as the process is complete. Please feel free to get in touch if for any reason you have not received a refund within this time frame. 

 

Can I exchange an item without placing a new order? 

To exchange an item bought online, please return the item and place a new order online. For any further queries, please refer to shipping and returns or contact us.

 

I have received a faulty item. What shall I do?

At Oscar Magnuson Spectacles we take product quality extremely seriously – that is why every item undergoes a rigorous process of quality control and we do our best to ensure that we deliver your order in perfect condition. However, if the item you received is not in mint condition, please contact our Customer Support Team, who will be happy to assist you on this matter. Please be advised, manufacturing defects discovered upon delivery of the goods have to be reported to Oscar Magnuson Spectacles within 14 days in order to proceed with an exchange or refund.

Contact

If you’d like to get in touch or have any queries, please fill out the online contact form. We look forward to hearing from you.

You may also find your answer at FAQ

About Oscar Magnuson

 

Headquartered in Stockholm, Oscar Magnuson Spectacles was founded by its namesake in 2006. 

Contemporary art, design, fashion and music are all influential on Oscar Magnuson’s expression. ”My style of design is an ever-evolving result of the impressions in my surroundings and of the many years of experience as a designer”, he says.

The OM collection is defined by its expressive yet pure and balanced design and subtle palette of monochrome colours. All frames, made from eco-friendly acetate, are handmade by highly skilled craftspeople who carry out the many stages of the production in the company’s Italian factory. Sunglasses are fitted with premium high precision optical glass lenses.

All Natural

 

Oscar Magnuson glasses and sunglasses are ethical and environmentally sound products.

The bio-acetate, deriving from wood and cotton fibres, gives frames an exclusive touch and a sense of warmth and silkiness, which can only come from natural substances. Our bio-acetate is 100% eco-friendly, 100% biodegradable and 100% recyclable.

All Oscar Magnuson sunglasses are fitted with premium high precision optical glass lenses which are 100% recyclable.

Oscar Magnuson frames come in a handcrafted case made with 100% organic leather. Sourced from the Swedish tannery Tärnsjö Garveri (est. 1873), the leather is created using traditional and ecological methods including vegetable tanned using oak bark extracts, an ancient practice with beautiful results.

Eyewear is designed in Stockholm and produced in Italy.

Oscar Magnuson strives to use entirely natural materials and processes with minimal waste.

Terms and conditions

General/Terms of use

General

The following terms and conditions (henceforth: the Terms and Conditions) are valid between you and Oscar Magnuson Spectacles AB (Reg. No. 556842-9764) (henceforth: Oscar Magnuson Spectacles; may be referred to as "us" and "we") and apply to all use of and orders placed on Oscar Magnuson Spectacles website oscarmagnuson.com, and orders made by telephone, e-mail or by live chat with  Oscar Magnuson Spectacles´ customer support team (henceforth together: the "Website"). Please note that Oscar Magnuson Spectacles does not guarantee that all products presented on the Website are in stock or are available for purchase. Oscar Magnuson Spectacles reserves its right to stop selling a product. Orders can only be placed by persons that are 18 years or older. Oscar Magnuson Spectacles reserves the right to revise the Terms and Conditions at any time. The date of the latest update is found in the final section of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes. Please note that the terms and conditions valid for your order is always the terms and conditions that is in effect as of the time that you place your order and not a later version. You should keep a copy of these Terms and Conditions for future reference.

 

Language

The language of the Terms and Conditions is English.

 

Placing order

By using the Website and/or placing an order on the Website, by telephone, e-mail or by live chat you confirm that you have read the Terms and Conditions and the Privacy Policy, and that you accept them. Please make sure that you have read and understood the Terms and Conditions before you place an order. Before you place your order, you will be given the opportunity to review your selections, the information you have provided, the total price of your order and correct any input errors. Please note that products in your shopping bag/cart are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation email. If prolonged inactivity causes your connection to the Website to fail, your selection of products may be lost. In such case, you will be required to re-enter your selection of products to the shopping bag.

 

Order confirmation

After submitting your order, we will send you an order confirmation by e-mail with your order number, details of the product you have ordered from us, your payment details and delivery details. Please note that the confirmation e-mail is an acknowledgement that we have received your order and is not an acceptance of the order.

 

Acceptance and shipping confirmation

Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order. The shipping confirmation or pick-up notification is our acceptance of your order. Please note that Oscar Magnuson Spectacles does not guarantee that all products presented on the Website are in stock at the time of your order. If a product is unavailable, we will contact you shortly, by phone or by e-mail. If we already have received payment for such product we will refund you the amount of the purchase.

 

Colors

Oscar Magnuson Spectacles´ goal is to describe the products at the Website as correctly as possible. However, please note that due to the color settings of your computer, the colors of the products shown in the pictures on the Website can differ somewhat from their actual colors. Oscar Magnuson Spectacles cannot be held responsible for any such discrepancy.

 

Prices

The prices and delivery costs shown on the Website include VAT. The prices and delivery costs shown on the Website may vary from time to time and Oscar Magnuson Spectacles is not bound by the price until Oscar Magnuson Spectacles has accepted the order by sending the shipping confirmation to you. If you have placed an order and the price has changed before we have accepted your order (by sending you the shipping confirmation), we will notify you by e-mail about the price change and give you the option to place a new order with the new price or cancel the old order. If we are unable to contact you, your order will be cancelled. Oscar Magnuson Spectacles always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will refund you the amount of the purchase. Please also note the Oscar Magnuson Spectacles may cancel the order even if it has been accepted by Oscar Magnuson Spectacles under the condition that you realize or should have realized that the price information was incorrect. The delivery costs are shown in connection with the shipping methods at the checkout stage.

 

Personalised items

Personalised products cannot be returned or refunded. Once the order has been sent by the customer and confirmed by Oscar Magnuson Spectacles the customer will be informed via an order confirmation email. Once the order is processed and accepted, the customer will receive a shipping confirmation email. Personalised items may be delivered in a time slot indicated on the site which may be longer than regular delivery slots. Because of the clearly personalised nature of personalised products and the fact that they are produced specifically for the customer, they cannot be returned, refunded or exchanged. Similarly, the customer does not have the right to cancel the order.

 

Payments

The following payments are accepted:

Credit cards Payment can be made by the following credit cards: Visa, Mastercard, Discover, American Express and Apple Pay (where supported). The purchases made with Visa and Mastercard are verified by a secure code. Please note that your card is debited with the purchase amount once Oscar Magnuson Spectacles has sent you the order confirmation email.We do our best to make the Website as secure as possible. All credit/debit card transactions on the Website are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. Payment will be debited and cleared from your account upon acceptance of your order by Oscar Magnuson Spectacles. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Oscar Magnuson Spectacles your order will be cancelled.We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.  

 

 

DELIVERY

Normal delivery time (if nothing else is stated) is 3-7 business days in Sweden, orders to Europe take 4-8 business days. If a product is sold out, delivery time may be longer. In case of longer delay in delivery, you always have the right to cancel the purchase. If you wish to do so, please contact customer support. All deliveries are made by UPS or DHL. You will receive an e-mail or an SMS-notice when the package is ready for pick up at your nearest collection point. If your package will be delivered to your door it normally requires your signatur.

  

Right of withdrawal and returns Withdrawal

You are entitled to withdraw your purchase or exchange your product by submitting or sending notice thereof to Oscar Magnuson Spectacles within 14 days of the date on which you have received the product. The notice may be sent in different ways.  You can also use the standard form that can be found at Konsumenteuropa's homepage. https://www.konsumentverket.se/contentassets/c78f43844da74c7786821d8d12a98b5a/angerblankett_konsumentverket_150817.pdfhttps://www.konsumenteuropa.se/en/topics/e-commerce/E-commerce-within-the-EU/right-of-withdrawal-within-the-eu/letter-template---withdrawal-from-the-contract/Please send the notification to our address Maria Prästgårdsgatan 15B, 118 42 Stockholm or e-mail it to support@oscarmagnuson.com. 

 

Refund relating to the right of withdrawal

If you choose to withdraw your purchase in accordance with the terms set forth in this section 11, Oscar Magnuson Spectacles will issue a refund of the amount paid to Oscar Magnuson Spectacles including the shipping cost you have paid for the delivery from Oscar Magnuson Spectacles to you. However, if Express shipping has been used, Oscar Magnuson Spectacles will not issue a refund of the original shipping fee. Oscar Magnuson Spectacles will pay the refund within 14 days of the date on which we have received your notice of withdrawal, under the condition that Oscar Magnuson Spectacles has received the product/s from you or if Oscar Magnuson Spectacles has obtained proof that the products have been sent back to Oscar Magnuson Spectacles. The refund is made using the same payment method you used at the purchase if you do not explicitly accept another method. You will not be charged extra if another payment method is used. Please note that Oscar Magnuson Spectacles only issues a full refund if the product/s is in the same conditions as at the time of delivery. If the products’ value has diminished due to your handling of the products to a greater extent than is necessary in order to ascertain its characteristics or function, you have an obligation to reimburse us. Thus, Oscar Magnuson Spectacles then has the right to withhold such amount of the refund. To avoid a deduction, please make sure the product you wish to refund is in the exact same condition as when you received them.  

 

Returning the products

Upon your withdrawal of your purchase, please return the product/s as soon as reasonably practicable but no later than 14 days after sending your notice. When returning your order, please follow the steps below. 
- Send us a message about your return through our return-form on www.oscarmagnuson.com.
- Place the item(s) in the original shipping box, or any other solid carton box.
- Close the box and tape it securely.
- Place the shipping label on the box.- Leave your parcel at your shipping service point.
We prefer that products are returned through Oscar Magnuson Spectacles return service to ensure they are protected and insured during transit. However, you may return the products by any secure transport.

 

Defective products and quality guarantee 

If you receive defective products, please notify us immediately. According to the EU law Directive (1999/44/EC) you are entitled to complain about defective products within two years from the date of purchase. However, you must always notify Oscar Magnuson Spectacles within a reasonable time after you have detected that the products are defective. If Oscar Magnuson Spectacles consider the products to be defective, Oscar Magnuson Spectacles will make a full refund including shipping costs. Please see more information about your legal consumer rights in the EU law Directive (1999/44/EC)

 

Oscar Magnuson Spectacles´ quality guarantee

Oscar Magnuson Spectacles acts in accordance with applicable consumer regulations. Please notify us as soon as possible after receiving defective products.

 

Copyright and Trademark

You agree that you will access the Website solely for your personal, non-commercial use. None of the contents of the Website may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent from Oscar Magnuson Spectacles. Any content downloaded, copied or printed for commercial home use only will remain our property. All copyright, trademarks and all other intellectual property rights in the Website and its content, which includes, without limitation, the website design, colour scheme, layout, text, images and all software and source codes, are owned by or licensed to us or otherwise used by us as permitted by law. You may not use this site, or any of its content, to further any commercial purpose whatsoever.

 

Privacy policy

Please see Oscar Magnuson Spectacles´ separate Privacy Policy which can be found at www.oscarmagnuson.com

 

Cookies

Cookies are used on the site to improve your browsing experience. In addition to use for statistical purposes, cookies identifies your computer and allows the site to recall your personal settings. You browser can be set to send a notification when a cookie is activated. This allows you to deny use of this cookie or to delete the cookie at the end of your visit. The Website cannot be accessed if cookies are disabled. By browsing the Website you consent to the use of cookies. Read about our cookies here.

 

Security

Oscar Magnuson Spectacles use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. Oscar Magnuson Spectacles online shop secures communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout. For security reasons, we do not store any payment information in our database.

 

Resale Policy

You may purchase products on www.oscarmagnuson.com for personal use only and not for resale. By placing an order on www.oscarmagnuson.com, you certify that you are purchasing products for your own personal use and not for resale and that you accept the Terms and Conditions. We reserve the right to refuse orders for any reason without explanation.

 

Information on the website

Oscar Magnuson Spectacles cannot promise that the content of the site is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Oscar Magnuson Spectacles may, at any time, amend the content of the site. Although Oscar Magnuson Spectacles strives to display the correct texts, images and pricing on the site and online shop, errors may occur. Part of the services provided through the site are maintained by third party operators. In situations where Oscar Magnuson Spectacles acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Oscar Magnuson Spectacles cannot be held responsible for any damage caused from using the site or, for that matter, not being able to use the site. Oscar Magnuson Spectacles cannot guarantee problem-free, uninterrupted, and secure access to the site.  

 

Violation of rules

Oscar Magnuson Spectacles reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

 

Oscar Magnuson Spectacles responsibility

Oscar Magnuson Spectacles liabilities to you are limited in each separate case to these Terms and Conditions unless otherwise is stipulated by law. In no case whatsoever will Oscar Magnuson Spectacles assume any liability for indirect damages such as loss of profit or in case of force majeure such as war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Oscar Magnuson Spectacles´ liabilities to you will never exceed your total purchase amount for each order. In case of force majeure, Oscar Magnuson Spectacles´ obligations will be suspended. The contract between you and  Oscar Magnuson Spectacles can, in such cases, be partially or fully terminated by yourself or by Oscar Magnuson Spectacles

 

Provisions severability

If any part of these Terms and Conditions are held to be invalid or unenforceable, such determination shall not invalidate any other provision of these Terms and Conditions; instead the invalid terms and conditions shall be replaced with other terms in order to give effect to the commercial intentions of these Terms and Conditions.

 

Governing law

These Terms and Conditions are governed by the laws of Sweden (excluding the international sale of goods act). Any disputes pertaining to these Terms and Conditions will be exclusively referred to the district court of Stockholm, as the court of first instance. Please also note that you can also file possible claims against Oscar Magnuson Spectacles before the National Board for Consumer Disputes (ARN).Company information: Oscar Magnuson Spectacles AB (Reg. No. 556842-9764) Maria Prästgårdsgata 15B, 118 52 Stockholm, Sweden, Telephone: +46-8 410 061 65, E-mail address: support@oscarmagnuson.com Vat: SE556842976401. Version of the terms and conditionsIf there is any conflict, ambiguity, or discrepancy between the English version and a version in another language, this version shall always prevail. The latest update of the Terms and Conditions of Oscar Magnuson Spectacles was made in April, 2020.

Privacy Policy

1. Introduction

Oscar Magnuson Spectacles recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us.

 

2. Who is responsible for the processing of your personal data?

The Swedish company Oscar Magnuson Spectacles AB (Reg. No. 556842-9764) is the controller of your personal data. Oscar Magnuson Spectacles´’ affiliated companies and selected suppliers may process your personal data on Oscar Magnuson Spectacles’ behalf and in accordance with Oscar Magnuson Spectacles’ instructions as stated below and are thereby processors of your personal data. You may contact Oscar Magnuson Spectacles at any time, please find our contact details below. 

Mail address: Maria Prästgårdsgatan 15B, 118 52 Stockholm, Sweden 

Phone: +46-8 410 061 65

E-mail: support@oscarmagnuson.com

 

3. Categories of data processed, purpose and legal basis for processing

 

3.1 General

Below is a summary of the categories of data that we process, the purposes of processing the data and on what legal basis we are processing your data. 

 

3.2 Customers 

3.2.1 Data collected when you shop in our webstore or use our online services

Contact details: If you make a purchase online we will collect your name, address, e-mail address, telephone number, country of residence, date of birth, title (Ms./Mr. or other title) and social media account contact details. Not all information is mandatory for making a purchase. We have marked mandatory information with the symbol (*) on our website. We will use your contact information to (i) process your purchase/orders and any returns, exchanges and complaints you may have relating to your purchase; and to (ii) communicate with you regarding your purchase and to answer and administer any questions or comments you may have regarding our products or services. The legal basis is that it is necessary to process your data in order for us to be able to fulfill our contractual obligations to you under the purchase agreement. We will retain your data for as long as necessary for this purpose. We may also process your contact details to keep you informed, via email, SMS, letters, telephone and other social media of our special events or promotions. The legal basis is our legitimate interest of being able to market our products to our existing customers. We may use your contact details for direct marketing purposes for up to 12 months after your latest purchase subject to your ongoing right to opt-out. You are entitled to reject our marketing messages at any time by clicking on the unsubscribe link included in each message or by contacting our customer support team at support@oscarmagnuson.com

 

3.3.2 Data collected when shopping online

Contact details: When you purchase a product online, Oscar Magnuson Spectacles  will process your contact details for the following purposes; (i) to process purchases/orders and returns, exchanges and complaints; (ii) to communicate with you regarding the purchases and to answer and administer any questions or comments that you may have regarding Oscar Magnuson Spectacles´ products or services. The legal basis is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the purchase agreement.

Previous purchases and returns: Oscar Magnuson Spectacles  will also process data regarding your contact details and previous purchases and returns online (product, size, price and date of purchase) during 36 months after the purchase. 

The information will be processed for the following purposes: 

Administering returns and complaints. The processing is based on our legitimate interest to provide our members with speedy and efficient service after the purchase.  

Credit card details: If you make a purchase online and choose to pay by credit card, you will provide your credit card information on the website for the purpose of making payment for the purchase. The legal basis is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the purchase agreement.The legal basis for this processing is your consent. We will retain your data for as long as necessary for this purpose.

ID number: If you choose to make your payment by invoice, you may be required to provide your personal ID number on our website. Your ID number will be directly transferred and available only to our payment service provider, which will process your ID number to be able to obtain a credit report and to facilitate your payment. The legal basis is that the processing is necessary for us to ensure accurate identification of our customers for invoice purposes and to fulfill our contractual obligations to you under the purchase agreement. We will retain your data for as long as necessary for this purpose.

 

3.3.3 Data collected when using Oscar Magnuson Spectacles website services

Oscar Magnuson Spectacles will store information regarding your recently viewed items when browsing Oscar Magnuson Spectacles´website. This will allow you to keep track of your recently viewed items, by logging into your personal account. The legal basis for this is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the Membership Policy. We will retain your data for as long as necessary for this purpose.

 

3.4 Newsletter Subscribers

If you have subscribed to one of our newsletters, we will process your name, email address and country. The legal basis for this processing is our legitimate interest of being able to send our newsletter to individuals who have subscribed to receiving such newsletters. You are entitled to unsubscribe to our newsletter at any time by clicking on the unsubscribe link included in each newsletter or by contacting customer support team at support@oscarmagnuson.com. We will send you the newsletter until you unsubscribe to the newsletter service.

 

3.5 Customer support team

If you have contacted Oscar Magnuson Spectacles regarding a complaint, return or question, the e-mail or chat conversation will be stored for as long as it is necessary to administer your matter, including following up on the matter within 12 months. Depending on the nature of the matter for which you are contacting us, the legal basis may be that our processing is necessary for us to be able to fulfill our obligations under the purchase agreement or that we have a legitimate interest of being able to communicate with individuals who contact our customer support team.

 

3.6 Anonymised data

It can be noted that we may also use anonymised data for our internal marketing and demographic studies to analyze, profile and monitor customer patterns in order for us to be able to improve our products and services.

 

3.7 Consent and withdrawal

You hereby confirm that you have read and understood the content of this privacy policy. Where the legal basis for the processing of your personal data is your consent you agree to Oscar Magnuson Spectacles´processing of your personal data in accordance with the provisions herein. Should you wish to object to, or withdraw your consent, to any of our processing, please contact us at support@oscarmagnuson.com. Please note, however, that your withdrawal will not affect our right to process your data when such processing is necessary to perform our contractual obligations to you, and/or to the extent we are required to process your data by law or to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions. If you withdraw your consent to any consent-based processing, we will cease all such processing.

 

4. Does Oscar Magnuson Spectacles share your information with others?

Oscar Magnuson Spectacles does not sell or rent our customer’s personal data to any other entity. 

We may share your data with affiliated companies including other companies within the Oscar Magnuson Spectacles group and joint ventures.

Oscar Magnuson Spectacles may also share your data with selected suppliers who perform functions on our behalf such as fulfilling orders and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, to distribute e-mails, to send out our newsletter, to provide client communications and to manage our customer database. As necessary, the personal data you provide to us may be processed by these third parties, solely on Oscar Magnuson Spectacles´ behalf and in accordance with Oscar Magnuson Spectacles´ instructions as data processors. We do not authorize any of our suppliers to make any other use of your personal data. 

If Oscar Magnuson Spectacles and/or its subsidiaries are subject to an actual or potential merger or acquisition or similar transaction, we may share your data with potential and actual buyer(s) and their financial and legal advisers, subject to such third parties undertaking appropriate confidentiality. 

 

5. Transfer outside of the EU/EEA

We may share your data with our selected suppliers, who may process your data in countries both inside and outside of the EU/EEA when performing functions on our behalf as set out in section 4 above. 

 

6. Your data subject rights

In this section 6, we have summarised your data subject rights to request access, portability, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority. 

If you want to exercise your rights, please send us an email at support@oscarmagnuson.com Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly. 

Notwithstanding anything to the contrary herein, Oscar Magnuson Spectacles reserves the right to keep and process your personal data in accordance with this policy to the extent necessary to perform our contractual obligations to you, and to the extent we are required to process your data by law or in order to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions.

Right of access: You have the right to obtain confirmation of whether personal data concerning yourself are being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).

Right of rectification: You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data. 

Right of erasure: Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events. 

When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected.

When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data. 

When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing. 

When you have objected to our processing of your data for direct marketing purposes. 

When your personal data has been unlawfully processed. 

When the personal data must be erased for compliance with a legal obligation that applies to us. 

When the personal data collected concerns a child (under 13 years of age) in relation to the offer of information society services.

Right to objection - direct marketing and profiling: You have the right to object at any time to our processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing. If you object to our processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data.

Data portability: If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.

Right to lodge a complaint with supervisory authority: Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement.

 

7. How do I unsubscribe from Oscar Magnuson Spectacles newsletters and emails?

If you do no longer wish to receive our newsletters or other emails, you can unsubscribe as indicated in the particular communication, i.e. by using the unsubscribe link which is included on all newsletters and other emails. You may also contact us at support@oscarmagnuson.com

 

8. How long do we keep your data?

We will retain your personal information for as long as necessary in relation to the purposes for which the data was collected or otherwise processed. Under section 3 above, we have specified the retention time, or the criteria for determining the retention time, for our processing of data in relation to the different purposes the data is being processed. In addition to the retention time stated under section 3 above, please also note the following. 

We will retain your personal information as necessary to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements. Statutory obligations to retain data further remain unaffected.

 

9. Is it mandatory to provide personal data?

When you purchase our products online  we will inform you which data is mandatory by marking certain fields with a symbol (*). The provision of mandatory data is necessary for Oscar Magnuson Spectacles to be able to fulfill our contractual obligation to you, for example processing your order, or fulfilling the membership services requested by you. 

 

10. Children's privacy and legal purchase age

Oscar Magnuson Spectacles does not wish to collect personal information from anyone under the age of eighteen (18). If you are under eighteen (18), we require that you inform and get your parents’ or guardians’ consent before purchasing anything or provide any personal data to us at www.oscarmagnuson.com or any other website related to Oscar Magnuson Spectacles.

 

11. Cookies

We use cookies on our website. Please see our separate policy for cookies, which you can find on our website.

 

12. Modifications

Oscar Magnuson Spectacles reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time. 

 

Last date for modification: April, 2020

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